Privacy Policy

Privacy Policy

At Cendana Pharmaceuticals, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or interact with our services.

1. Information We Collect
We may collect the following types of information:

Personal Information: Name, email address, phone number, mailing address, and any other details you provide through contact forms, inquiries, or account registration.
Non-Personal Information: Browser type, IP address, device details, operating system, and website usage data collected through cookies and analytics tools.
Transaction Information: If you purchase any products or services, we may collect payment details, billing addresses, and order history.

2. How We Use Your Information
We use the collected information for the following purposes:

To provide, personalize, and improve our services and products.
To process transactions, fulfill orders, and communicate order updates.
To respond to inquiries, support requests, and customer service needs.
To send promotional emails, newsletters, or marketing materials (only with your consent).
To monitor website traffic, analyze trends, and improve user experience.
To ensure security, prevent fraud, and comply with legal obligations.

3. Data Protection and Security
We implement strict security measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses encryption protocols and secure servers to protect sensitive data. While we take all necessary precautions, please note that no online transmission or storage system is 100% secure.

4. Cookies and Tracking Technologies
Our website may use cookies and tracking technologies to enhance user experience. Cookies help us analyze website traffic, remember user preferences, and improve functionality. You can manage or disable cookies through your browser settings; however, some website features may not function properly without cookies.

5. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share data with trusted partners or service providers who assist in operating our website, processing payments, delivering products, or conducting business operations—ensuring they adhere to strict confidentiality agreements.

We may also disclose information if required by law, to protect our rights, or in response to legal proceedings.

6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage users to read the privacy policies of any linked websites before providing personal information.

7. Your Rights and Choices
You have the right to:

Access, update, or delete your personal data.
Opt out of marketing communications at any time.
Request information about how your data is processed.

To exercise your rights or update your preferences, contact us using the details provided below.

8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly. Continued use of our website after updates constitutes acceptance of the revised policy.

9. Contact Us
For any questions regarding this Privacy Policy or to request data access, please contact us.

By using our website, you agree to the terms of this Privacy Policy.

Drop us a line

Connect with us for inquiries, support, and partnership opportunities.

  • 0522 6666666
  • [email protected]
  • Biotech Park Kursi Road, near Tedi Pulia Chauraha, Sector G, Jankipuram, Lucknow, Uttar Pradesh 226021